CONTAIN YOURSELF! The Container Store, the nation’s originator and leading retailer of storage and organization products, will open in Northshore Mall (RT-128 N and RT-114 E) on Saturday, October 20 adding about 80 jobs to the local community. Interested candidates are encouraged to apply online for a chance to work at one of Fortune’s “100 Best Companies to Work For.”
The North Shore store is our third location in the greater Boston area, which could include as many as five total stores in the market.
As part of our commitment to each of our local communities, we are thrilled that the Boston Children’s Museum will receive 10 percent of our new store’s Grand Opening Weekend sales. The Boston Children’s Museum engages children and families in joyful discovery experiences that instill an appreciation of our world, develop foundational skills and spark a lifelong love of learning.
If you’re not familiar with The Container Store, we actually created the storage and organization category of retail in 1978 when we opened our first store in Dallas. Since our inception, we have nurtured an employee-first culture coupled with a high level of customer service – and we’re excited to bring both elements to our customers in North Shore.
We’re proud to be a financially healthy company with strong earnings. Our strict expense management has allowed us to avoid layoffs and, our commitment to open, transparent communication throughout the organization has further strengthened our “yummy” culture. In fact, our “Communication is Leadership” philosophy is just one of the reasons we’ve been named to FORTUNE magazine’s list of “100 Best Companies to Work For” for the past 13 years! And rememberÂ…we’re talking retail and a great place to work in the same sentence!
We’re a company with heart and soul – not just another retail store. You can find out more about “What We Stand For” — our special way of doing business, our employee-first culture, our Foundation Principles™, our vendor relationships, and our commitment to the community and the environment — by visiting our blog, What We Stand For. This interactive community features fun and inspiring videos, photos and blog entries on our special employee events, community projects and more.
The Container Store has been heralded by media and fanatical shoppers alike for the impact our products and customer service have on customers’ lives across the country. If you haven’t shopped with us before, we’re excited you’ll have the opportunity, as it truly is a life-changing experience. We couldn’t resist sharing a couple of these passionate excerpts with you from fans of ours across the country:
Here are just a handful of additional highlights about The Container Store and what makes it such a special place to shop and to work:
Our 24,000 square foot store in Northshore Mall will feature more than 10,000 multi-functional and innovative products that will solve everything from the smallest to the most intimidating organizational challenges.
Our products will be organized in 16 signature lifestyle departments such as closet, kitchen, office, travel, gift packaging and laundry, to organize our time-and space-starved customers.
No other retailer offers the depth and breadth of storage solutions that The Container Store does, including more than 120 food storage solutions, 700 organized office products, 45 types of laundry hampers, 350 products to organize a traveler, 80 styles of hangers – the list goes on and on!
We couple our one-of-a-kind product collection with an extremely high level of personalized customer service. The Container Store executes a solutions-based approach to retail that is liberated by a commitment to employee development and training. Each full-time salesperson receives more than 263 hours of training in their first year, compared to the retail industry average of seven to 10 hours.
Customers of our store in Northshore Mall will be able to take advantage of The Container Store’s free elfa® design services. The Container Store’s expert space and closet designers will be available every day to create customized storage and organization solutions for any area of the home or office. elfa, the foundation of any organized space, is the premiere storage system available in the market and has been The Container Store’s best-selling product since its debut in 1978.
We look forward to astonishing our new customers with our renowned service delivered by our great employees. Our goal? To have each and every customer doing a little dance every time they open the doors of their organized closet, pantry or home office.
First and foremost, The Container Store looks for people who are enthusiastic about selling and have a passion for providing unparalleled service — retail experience is not a prerequisite. Rather, we prefer to have employees with a variety of work and life experiences who can enrich our customers’ shopping experiences with their intuition and creativity.
The Container Store pays its salespeople 50 to 100 percent higher than retail industry average. “A funny thing happens when you take the time to educate your employees, pay them well and treat them as equals. You end up with extremely motivated and enthusiastic people,” notes Kip Tindell, our Chairman and CEO. Our commitment to this practice has not waivered even during a down economy.
We work to foster a corporate culture atypical in the retail industry and boast an average turnover rate of around 10 percent companywide versus an industry average of more than 100 percent.
For more information about a career with The Container Store, visit www.containerstore.com/careers. We are currently accepting applications for full- and part-time sales and merchandising positions, as well as coordinating group and one-on-one interviews. We’d even love to have you attend one of these unique interviews as we approach hiring our GREAT people like no other retailer.